Night Monitoring for Memory Care PCM — PointClickCare + CCN Health

Night Monitoring for Memory Care PCM with PointClickCare and August Health

Memory Care communities using PointClickCare as their facility EHR often work with physicians who use August Health for their practice management. When implementing PCM with night monitoring, this dual-EHR reality creates data flow challenges that CCN Health solves through bi-directional integration with both systems.

The Dual-EHR Challenge in Memory Care

In memory care settings with night monitoring, it's common for:

• The facility to use PointClickCare for resident records, charting, and daily care documentation
• The physician to use August Health for orders, billing, and clinical decision-making
• Night Monitoring data to be needed in both systems for complete clinical documentation and billing

Without an integration bridge, night monitoring readings exist in isolation — staff must manually transcribe data between systems, leading to documentation gaps and billing delays.

How Night Monitoring Works

Continuous overnight monitoring captures vital signs, sleep quality, and room activity during nighttime hours when staff presence is reduced and residents are most vulnerable.

Data Captured

• Heart rate during sleep
• Respiratory rate patterns
• Sleep duration and quality
• Nighttime awakening frequency
• Bed presence/absence

How CCN Health Bridges PointClickCare and August Health

CCN Health's platform serves as the central hub for all night monitoring data in dual-EHR environments:

1. Night Monitoring data flows to CCN Health — Heart rate during sleep and other metrics are captured continuously by the monitoring system
2. PointClickCare receives resident records — Vital signs, alerts, and care documentation sync to PointClickCare resident charts automatically
3. August Health receives clinical summaries — The ordering physician gets PCM reports with night monitoring data in their August Health workflow
4. Billing documentation routes correctly — Claims data with night monitoring support goes to the billing entity via August Health

Data Flow: PointClickCare ↔ CCN Health ↔ August Health

Data Type	PointClickCare	CCN Health	August Health
Resident Demographics	Source	Syncs	Receives
Heart rate during sleep	Receives	Hub	Receives
Night Monitoring Alerts	Receives	Generates	Receives
Care Plans	Shared	Coordinates	Shared
Billing Documentation	Reference	Generates	Primary
PCM Time Tracking	Reference	Tracks	Primary

Benefits for Memory Care Communities

Combining night monitoring with dual-EHR integration provides unique advantages for memory care communities:

Contactless Monitoring

Xandar Kardian radar sensors capture vitals without any wearables — ideal for residents who remove devices.

Wander Detection Support

Presence sensing and alert capabilities complement existing wander management systems.

Night Monitoring Advantages

• Eliminates need for nighttime vital sign checks that disrupt sleep
• Detects nocturnal health events (cardiac, respiratory, falls)

Billing Considerations for Dual-EHR Night Monitoring PCM

In dual-EHR environments with night monitoring, billing typically flows through the physician practice (August Health):

CPT Code	Reimbursement	Billing Entity	Documentation Source
99424	~$70/mo	Physician (August Health)	CCN Health → August Health
99425	~$56/mo	Physician (August Health)	CCN Health → August Health
99426	~$80/mo	Physician (August Health)	CCN Health → August Health
99427	~$64/mo	Physician (August Health)	CCN Health → August Health

Night Monitoring data provides the clinical documentation needed to support PCM billing with objective, time-stamped readings that demonstrate monitoring compliance.

Frequently Asked Questions

How does night monitoring data reach both EHR systems?

Data flows from the monitoring device to CCN Health's platform, then syncs bi-directionally with both PointClickCare (for resident care documentation) and August Health (for physician clinical records and billing).

Do both systems get the same night monitoring data?

Both systems receive night monitoring data, but formatted for each system's role. PointClickCare gets detailed resident charting, while August Health receives clinical summaries optimized for physician workflows and billing.

What is the implementation timeline for night monitoring with dual-EHR?

Most memory care communities are fully operational within 4-6 weeks, including system deployment, dual-EHR integration setup, and care staff training. Both EHR connections are configured simultaneously.