Fall Detection for Memory Care CCM — PointClickCare + CCN Health

Fall Detection for Memory Care CCM with PointClickCare and athenahealth

Memory Care communities using PointClickCare as their facility EHR often work with physicians who use athenahealth for their practice management. When implementing CCM with fall detection, this dual-EHR reality creates data flow challenges that CCN Health solves through bi-directional integration with both systems.

The Dual-EHR Challenge in Memory Care

In memory care settings with fall detection, it's common for:

• The facility to use PointClickCare for resident records, charting, and daily care documentation
• The physician to use athenahealth for orders, billing, and clinical decision-making
• Fall Detection data to be needed in both systems for complete clinical documentation and billing

Without an integration bridge, fall detection readings exist in isolation — staff must manually transcribe data between systems, leading to documentation gaps and billing delays.

How Fall Detection Works

Sensor-based fall detection uses radar presence sensing combined with movement pattern analysis to identify falls in real-time, even when no one witnesses the event.

Data Captured

• Fall events
• Room presence/absence
• Activity patterns
• Bed exit timing
• Nighttime movement frequency

How CCN Health Bridges PointClickCare and athenahealth

CCN Health's platform serves as the central hub for all fall detection data in dual-EHR environments:

1. Fall Detection data flows to CCN Health — Fall events and other metrics are captured continuously by the monitoring system
2. PointClickCare receives resident records — Vital signs, alerts, and care documentation sync to PointClickCare resident charts automatically
3. athenahealth receives clinical summaries — The ordering physician gets CCM reports with fall detection data in their athenahealth workflow
4. Billing documentation routes correctly — Claims data with fall detection support goes to the billing entity via athenahealth

Data Flow: PointClickCare ↔ CCN Health ↔ athenahealth

Data Type	PointClickCare	CCN Health	athenahealth
Resident Demographics	Source	Syncs	Receives
Fall events	Receives	Hub	Receives
Fall Detection Alerts	Receives	Generates	Receives
Care Plans	Shared	Coordinates	Shared
Billing Documentation	Reference	Generates	Primary
CCM Time Tracking	Reference	Tracks	Primary

Benefits for Memory Care Communities

Combining fall detection with dual-EHR integration provides unique advantages for memory care communities:

Contactless Monitoring

Xandar Kardian radar sensors capture vitals without any wearables — ideal for residents who remove devices.

Wander Detection Support

Presence sensing and alert capabilities complement existing wander management systems.

Fall Detection Advantages

• Detects falls even when no staff member is present
• Reduces time-to-response for fall events

Billing Considerations for Dual-EHR Fall Detection CCM

In dual-EHR environments with fall detection, billing typically flows through the physician practice (athenahealth):

CPT Code	Reimbursement	Billing Entity	Documentation Source
99490	~$62/mo	Physician (athenahealth)	CCN Health → athenahealth
99491	~$83/mo	Physician (athenahealth)	CCN Health → athenahealth

Fall Detection data provides the clinical documentation needed to support CCM billing with objective, time-stamped readings that demonstrate monitoring compliance.

Frequently Asked Questions

How does fall detection data reach both EHR systems?

Data flows from the monitoring device to CCN Health's platform, then syncs bi-directionally with both PointClickCare (for resident care documentation) and athenahealth (for physician clinical records and billing).

Do both systems get the same fall detection data?

Both systems receive fall detection data, but formatted for each system's role. PointClickCare gets detailed resident charting, while athenahealth receives clinical summaries optimized for physician workflows and billing.

What is the implementation timeline for fall detection with dual-EHR?

Most memory care communities are fully operational within 4-6 weeks, including system deployment, dual-EHR integration setup, and care staff training. Both EHR connections are configured simultaneously.