CCM · Fall Detection
Fall Detection for CCRC CCM — PointClickCare + CCN Health
Fall Detection technology powering your CCM program in CCRC — fully integrated with PointClickCare. Real-time alerts, clinical workflows, and automated billing in one platform.
Schedule a DemoHundreds of facilities just like yours have grown their Chronic Care Management programs with CCN Health. Let us show you how.
CCN Health provides a certified Chronic Care Management (CCM) integration with PointClickCare designed specifically for ccrc campuses, featuring fall detection technology, bridging both PointClickCare and epic systems. The platform automates clinical documentation, enables real-time monitoring, and generates Medicare billing records for compliant reimbursement.
Fall Detection for CCRC CCM with PointClickCare and Epic
CCRC campuses using PointClickCare as their facility EHR often work with physicians who use Epic for their practice management. When implementing CCM with fall detection, this dual-EHR reality creates data flow challenges that CCN Health solves through bi-directional integration with both systems.
The Dual-EHR Challenge in CCRC
In ccrc settings with fall detection, it's common for:
- The facility to use PointClickCare for resident records, charting, and daily care documentation
- The physician to use Epic for orders, billing, and clinical decision-making
- Fall Detection data to be needed in both systems for complete clinical documentation and billing
Without an integration bridge, fall detection readings exist in isolation — staff must manually transcribe data between systems, leading to documentation gaps and billing delays.
How Fall Detection Works
Sensor-based fall detection uses radar presence sensing combined with movement pattern analysis to identify falls in real-time, even when no one witnesses the event.
Data Captured
- Fall events
- Room presence/absence
- Activity patterns
- Bed exit timing
- Nighttime movement frequency
How CCN Health Bridges PointClickCare and Epic
CCN Health's platform serves as the central hub for all fall detection data in dual-EHR environments:
- Fall Detection data flows to CCN Health — Fall events and other metrics are captured continuously by the monitoring system
- PointClickCare receives resident records — Vital signs, alerts, and care documentation sync to PointClickCare resident charts automatically
- Epic receives clinical summaries — The ordering physician gets CCM reports with fall detection data in their Epic workflow
- Billing documentation routes correctly — Claims data with fall detection support goes to the billing entity via Epic
Data Flow: PointClickCare ↔ CCN Health ↔ Epic
| Data Type | PointClickCare | CCN Health | Epic |
|---|---|---|---|
| Resident Demographics | Source | Syncs | Receives |
| Fall events | Receives | Hub | Receives |
| Fall Detection Alerts | Receives | Generates | Receives |
| Care Plans | Shared | Coordinates | Shared |
| Billing Documentation | Reference | Generates | Primary |
| CCM Time Tracking | Reference | Tracks | Primary |
Benefits for CCRC Campuses
Combining fall detection with dual-EHR integration provides unique advantages for ccrc campuses:
Continuum Coverage
One monitoring platform covers every care level — data follows the resident as acuity changes.
Transition Support
Continuous monitoring data informs care level transitions with objective health metrics.
Fall Detection Advantages
- Detects falls even when no staff member is present
- Reduces time-to-response for fall events
Billing Considerations for Dual-EHR Fall Detection CCM
In dual-EHR environments with fall detection, billing typically flows through the physician practice (Epic):
| CPT Code | Reimbursement | Billing Entity | Documentation Source |
|---|---|---|---|
| 99490 | ~$62/mo | Physician (Epic) | CCN Health → Epic |
| 99491 | ~$83/mo | Physician (Epic) | CCN Health → Epic |
Fall Detection data provides the clinical documentation needed to support CCM billing with objective, time-stamped readings that demonstrate monitoring compliance.
Frequently Asked Questions
How does fall detection data reach both EHR systems?
Data flows from the monitoring device to CCN Health's platform, then syncs bi-directionally with both PointClickCare (for resident care documentation) and Epic (for physician clinical records and billing).
Do both systems get the same fall detection data?
Both systems receive fall detection data, but formatted for each system's role. PointClickCare gets detailed resident charting, while Epic receives clinical summaries optimized for physician workflows and billing.
What is the implementation timeline for fall detection with dual-EHR?
Most ccrc campuses are fully operational within 4-6 weeks, including system deployment, dual-EHR integration setup, and care staff training. Both EHR connections are configured simultaneously.
Discovery call — we learn your workflows, EHR setup, and resident population.
CCN's AI engine configures optimal alert thresholds and EHR data mapping around your facility's patterns.
Go live with AI-powered monitoring, automated documentation, and billing — your team stays focused on care.
No one-size-fits-all templates. Every integration is configured for how your CCRC actually operates.
Book a Discovery CallAI-Powered Alerts
Pattern recognition catches changes early
Smart Workflows
Automated routing and documentation
Automated Compliance
Real-time audit trail and billing validation
Advanced intelligence working behind the scenes — faster processing, smarter alerts, effortless documentation.


Technology that stays in the background — so care stays in the foreground.
Why CCN Health
Why CCRC Facilities Choose CCN Health
Purpose-built technology that fits your clinical workflows and drives measurable outcomes.
Seamless EHR Integration
How CCN Health Works Inside PointClickCare
Your program data flows directly into PointClickCare — no exports, no manual entry, no disruption to your clinical workflow.
Care Coordination
Calls, Assessments, Care Plans
AI-Powered Platform
Intelligent data routing, anomaly detection, and automated documentation — working behind the scenes.
PointClickCare
Charts & Care Plans
What Flows Between Systems
Patient Demographics
Chronic conditions, medications, and problem lists from your EHR
Care Plan Updates
Treatment plans and goals sync bi-directionally
Contact Logging
Phone calls and check-ins documented with timestamps
Medication Reconciliation
Current medication lists kept in sync across platforms
Time Tracking
Care management minutes tracked for billing compliance
Billing Documentation
CPT 99490/99491 records generated automatically
“Every reading, every alert, every care plan update — available across all your programs. One integration, unlimited use cases.”
Infrastructure
Devices & Billing
FDA-cleared devices and automated Medicare billing — configured per resident, synced with the EHR.
Medicare Billing
Chronic Care Management (CCM)
3 billing codes
First 20 minutes of clinical staff time for CCM services
~$62
Monthly
Each additional 20 minutes of CCM clinical staff time
~$47
Monthly (additional)
First 30 minutes of physician/QHP time for complex CCM
~$83
Monthly
Common Questions
Frequently Asked Questions
Everything you need to know about implementation, billing, and clinical workflows.
Yes. CCN Health has a direct integration with PointClickCare, allowing vital-sign data from RPM devices to flow automatically into resident charts without manual entry.
Device readings are transmitted to CCN Health's platform and then pushed into PointClickCare via API, appearing alongside existing clinical documentation for a unified workflow.
CCM is a Medicare program that reimburses providers for non-face-to-face care coordination for patients with two or more chronic conditions, billed under CPT codes 99490, 99439, and 99491.
CCRCs use RPM across all levels of care—from independent living to skilled nursing—providing a consistent monitoring platform that follows residents as their care needs evolve.
Fall detection devices use accelerometers and AI algorithms to identify fall events and immediately alert clinical staff, reducing response times and improving outcomes.
Still have questions? We're happy to walk you through anything.
Talk to Our Team