Continuous Glucose Monitoring for Senior Living RPM — PointClickCare + CCN Health

CGM Integration for Senior Living RPM with PointClickCare and athenahealth

Senior Living communities using PointClickCare as their facility EHR often work with physicians who use athenahealth for their practice management. When implementing RPM with cgm integration, this dual-EHR reality creates data flow challenges that CCN Health solves through bi-directional integration with both systems.

The Dual-EHR Challenge in Senior Living

In senior living settings with cgm integration, it's common for:

• The facility to use PointClickCare for resident records, charting, and daily care documentation
• The physician to use athenahealth for orders, billing, and clinical decision-making
• CGM Integration data to be needed in both systems for complete clinical documentation and billing

Without an integration bridge, cgm integration readings exist in isolation — staff must manually transcribe data between systems, leading to documentation gaps and billing delays.

How CGM Integration Works

Dexcom G7 sensors measure interstitial glucose levels every 5 minutes via a small sensor inserted just beneath the skin, providing 288 readings per day without fingersticks.

Data Captured

• Real-time glucose levels
• Glucose trends and rate of change
• Time-in-range metrics
• Hypoglycemia and hyperglycemia alerts
• Overnight glucose patterns

How CCN Health Bridges PointClickCare and athenahealth

CCN Health's platform serves as the central hub for all cgm integration data in dual-EHR environments:

1. CGM Integration data flows to CCN Health — Real-time glucose levels and other metrics are captured continuously by the Dexcom G7 sensor
2. PointClickCare receives resident records — Vital signs, alerts, and care documentation sync to PointClickCare resident charts automatically
3. athenahealth receives clinical summaries — The ordering physician gets RPM reports with cgm integration data in their athenahealth workflow
4. Billing documentation routes correctly — Claims data with cgm integration support goes to the billing entity via athenahealth

Data Flow: PointClickCare ↔ CCN Health ↔ athenahealth

Benefits for Senior Living Communities

Combining cgm integration with dual-EHR integration provides unique advantages for senior living communities:

No Wearables Required

Xandar Kardian sensorless monitoring captures vitals without devices residents need to wear, preserving independence and dignity.

Revenue Generation

Medicare reimbursement adds new revenue per resident per month with automated billing documentation.

CGM Integration Advantages

• Continuous data (288 readings/day) vs. 2-4 fingerstick readings
• Real-time trend arrows showing glucose direction and speed of change

Billing Considerations for Dual-EHR CGM Integration RPM

In dual-EHR environments with cgm integration, billing typically flows through the physician practice (athenahealth):

CGM Integration data provides the clinical documentation needed to support RPM billing with objective, time-stamped readings that demonstrate monitoring compliance.

Frequently Asked Questions

How does cgm integration data reach both EHR systems?

Data flows from the Dexcom G7 to CCN Health's platform, then syncs bi-directionally with both PointClickCare (for resident care documentation) and athenahealth (for physician clinical records and billing).

Do both systems get the same cgm integration data?

Both systems receive cgm integration data, but formatted for each system's role. PointClickCare gets detailed resident charting, while athenahealth receives clinical summaries optimized for physician workflows and billing.

What is the implementation timeline for cgm integration with dual-EHR?

Most senior living communities are fully operational within 4-6 weeks, including CGM training, dual-EHR integration setup, and care staff training. Both EHR connections are configured simultaneously.