Charm Health
CCN Health

BHI + Internal Medicine

Behavioral Health Integration for Internal Medicine — Charm Health + CCN Health

Specialized BHI protocols for Internal Medicine — integrated with Charm Health, powered by CCN Health. Evidence-based workflows, automated documentation, and Medicare billing.

20 min
Monthly Care Time
$48+
Monthly Revenue
Per Patient
35%
Symptom Improvement
99.9%
Platform Uptime

Every Internal Medicine program is different. Let's design yours.

Book a discovery call and walk us through your workflows, EHR setup, and clinical goals — we'll build a solution around them.

Book a Discovery Call
Quick Answer

CCN Health provides a certified Behavioral Health Integration (BHI) integration with Charm Health optimized for internal medicine practices. The platform automates clinical documentation, enables real-time monitoring, and generates Medicare billing records for compliant reimbursement.

Clinical Deep Dive

Behavioral Health Integration for Internal Medicine with Charm Health

CCN Health's BHI program integrates with Charm Health to provide internal medicine-specific clinical protocols, screening workflows, and automated Medicare billing for internal medicine patient populations.

Internal Medicine Conditions Managed

  • Hypertension
  • Diabetes
  • Heart failure
  • COPD
  • Chronic kidney disease
  • Metabolic syndrome

Clinical Protocols

  • Multi-condition monitoring with condition-specific thresholds
  • Preventive care integration with annual wellness visits
  • Medication titration based on objective trending data
  • Chronic disease management across multiple organ systems

Key Monitoring Metrics

Metric Clinical Significance
Blood pressure Tracked and trended for internal medicine management
Blood glucose Tracked and trended for internal medicine management
Weight Tracked and trended for internal medicine management
SpO2 Tracked and trended for internal medicine management
Heart rate Tracked and trended for internal medicine management
Temperature Tracked and trended for internal medicine management

Screening Instruments

Instrument Use Case Details
PHQ-9 Depression screening 9-item questionnaire, scored 0-27, tracks severity and treatment response
GAD-7 Anxiety screening 7-item questionnaire, scored 0-21, identifies generalized anxiety disorder
PHQ-2 Depression pre-screen 2-item rapid screen, gateway to full PHQ-9 if positive
Columbia Suicide Severity Rating Scale Suicide risk assessment Structured interview for suicide ideation and behavior
Montreal Cognitive Assessment (MoCA) Cognitive screening 30-point test for mild cognitive impairment detection

Relevant ICD-10 Codes

  • I10 (Essential hypertension)
  • E11.x (Type 2 diabetes)
  • I50.x (Heart failure)
  • J44.x (COPD)
  • N18.x (CKD)

Clinical Evidence

Internal medicine practices implementing RPM programs see 15-25% improvements in chronic disease management quality metrics and patient satisfaction scores.

Billing & Reimbursement

CPT Code Reimbursement Requirements
99484 ~$48/mo 20+ minutes of clinical staff time per month
99492 ~$163 Initial psychiatric collaborative care (70+ min first month)
99493 ~$130/mo Subsequent psychiatric collaborative care (60+ min)

Monthly potential per patient: $48+

Frequently Asked Questions

How does BHI support internal medicine practices?

CCN Health's BHI integration provides internal medicine-specific monitoring protocols, automated documentation in Charm Health, and compliant Medicare billing for hypertension and related conditions.

What devices are recommended for internal medicine BHI?

For internal medicine patients, CCN Health recommends blood pressure monitor, weight scale, blood glucose meter based on the specific conditions being managed.

Can BHI data integrate with specialist workflows?

Yes. All BHI data flows into Charm Health and is available for specialist review, care plan updates, and cross-program coordination.

AI-Powered Alerts

Pattern recognition catches changes early

Smart Workflows

Automated routing and documentation

Automated Compliance

Real-time audit trail and billing validation

Advanced intelligence working behind the scenes — faster processing, smarter alerts, effortless documentation.

Resident receiving care in a senior living community
CCN Health

Technology that stays in the background — so care stays in the foreground.

Why CCN Health

Why Internal Medicine Programs Choose CCN Health

Purpose-built technology that fits your clinical workflows and drives measurable outcomes.

01

EHR Integration

Bi-directional data sync with your existing EHR eliminates manual charting and reduces documentation errors.

02

Revenue Generation

Automated Medicare billing documentation captures every eligible reimbursement opportunity.

03

Clinical Outcomes

Real-time alerts and trending data enable early intervention before conditions deteriorate.

04

AI-Powered Efficiency

Intelligent workflows handle documentation, threshold management, and billing preparation — freeing clinical staff for direct patient care.

05

Family Engagement

Proactive monitoring gives families confidence in the quality of care being delivered.

06

Compliance & Reporting

Timestamped documentation supports regulatory compliance and quality measure reporting.

Seamless EHR Integration

How CCN Health Works Inside Charm

Your program data flows directly into Charm — no exports, no manual entry, no disruption to your clinical workflow.

BH Assessments

PHQ-9, GAD-7, Screenings

AI-Powered Platform

Intelligent data routing, anomaly detection, and automated documentation — working behind the scenes.

Charm

Charts & Care Plans

What Flows Between Systems

01

Patient Demographics

Behavioral health diagnoses, medications, and history from your EHR

02

Screening Scores

PHQ-9, GAD-7, and assessment results posted to patient charts

03

Intervention Notes

Behavioral health interventions documented and time-stamped

04

Care Coordination

Psychiatric consult notes and referral tracking

05

Time Tracking

BHI care management minutes tracked for 20-min threshold

06

Billing Documentation

CPT 99484/99492/99493 records generated automatically

Every reading, every alert, every care plan update — available across all your programs. One integration, unlimited use cases.

Charm Health + CCN Health

Let us show you what Behavioral Health Integration looks like inside Charm Health

A live walkthrough tailored to your Internal Medicine program — your workflows, your EHR, your patients. No generic slides.

Infrastructure

Medicare Billing

Automated Medicare billing documentation — every qualifying encounter captured and coded.

Medicare Billing

Behavioral Health Integration (BHI)

1 billing codes

Care management for behavioral health conditions

20+ minutes of clinical staff timePsychiatric collaborative care modelBehavioral health condition

~$48

Monthly

?

Common Questions

Frequently Asked Questions

Everything you need to know about Internal Medicine — implementation, billing, and clinical workflows.

Yes. CCN Health connects with Charm EHR so that device readings and care coordination data sync directly into patient charts for independent practices.

BHI enables billing for care management services for patients with behavioral health conditions, using CPT codes 99484, 99492, and 99493.

Most facilities are fully operational within 2–4 weeks. CCN Health handles device provisioning, EHR integration setup, staff training, and ongoing clinical support.

Still have questions? We're happy to walk you through anything.

Talk to Our Team
Charm Health
CCN Health

Get Started

Ready to bring Behavioral Health Integration to your Internal Medicine program?

See how CCN Health can improve patient outcomes, support specialist coordination, and generate new Medicare revenue — all within the EHR your staff already uses.