BHI for CCRC
Behavioral Health Integration for CCRC — Powered by Charm Health + CCN Health
Purpose-built BHI for CCRC communities. CCN Health integrates directly with Charm Health to automate clinical workflows and capture every eligible reimbursement.
CCN Health provides a certified Behavioral Health Integration (BHI) integration with Charm Health designed specifically for ccrc campuses. The platform automates clinical documentation, enables real-time monitoring, and generates Medicare billing records for compliant reimbursement.
Behavioral Health Integration for CCRC with Charm Health
CCRC campuses face unique challenges managing resident health: managing monitoring across multiple care levels on one campus and maintaining continuity of data as residents transition between care levels. CCN Health's BHI integration with Charm Health addresses these challenges with automated monitoring, documentation, and billing.
CCRC Challenges That BHI Addresses
- Managing monitoring across multiple care levels on one campus
- Maintaining continuity of data as residents transition between care levels
- Standardizing protocols across independent, assisted, memory care, and skilled nursing
- Demonstrating value of the continuum model to prospective residents and families
How It Works in CCRC
- Screening & Assessment — Validated instruments (PHQ-9, GAD-7) administered to identify behavioral health needs
- Care Plan Development — Behavioral health care plan created in collaboration with psychiatric consultant
- Monthly Interventions — Regular check-ins, medication management support, and crisis monitoring
- Charm Health Integration — Screening scores and intervention notes documented in Charm automatically
- Billing Automation — CPT 99484/99492/99493 time tracking and documentation generated
Why CCRC Campuses Choose CCN Health
Continuum Coverage
One monitoring platform covers every care level — data follows the resident as acuity changes.
Transition Support
Continuous monitoring data informs care level transitions with objective health metrics.
Campus-Wide Insights
Aggregated data across all care levels supports operational planning and quality improvement.
Unified Billing
Single billing infrastructure handles Medicare reimbursement across all campus care settings.
Screening Instruments for CCRC
| Instrument | Use Case | Details |
|---|---|---|
| PHQ-9 | Depression screening | 9-item questionnaire, scored 0-27, tracks severity and treatment response |
| GAD-7 | Anxiety screening | 7-item questionnaire, scored 0-21, identifies generalized anxiety disorder |
| PHQ-2 | Depression pre-screen | 2-item rapid screen, gateway to full PHQ-9 if positive |
| Columbia Suicide Severity Rating Scale | Suicide risk assessment | Structured interview for suicide ideation and behavior |
| Montreal Cognitive Assessment (MoCA) | Cognitive screening | 30-point test for mild cognitive impairment detection |
Clinical Benefits for CCRC
Chronic Disease Management
Monitor residents with conditions like hypertension, diabetes, heart failure, COPD. Trending data helps clinical teams adjust care plans before conditions deteriorate.
Transition of Care Support
When residents return from hospital stays, BHI enables closer monitoring during the critical post-discharge period.
Billing & Reimbursement in CCRC
CCN Health automates Medicare BHI billing documentation for qualified residents:
| CPT Code | Reimbursement | Requirements |
|---|---|---|
| 99484 | ~$48/mo | 20+ minutes of clinical staff time per month |
| 99492 | ~$163 | Initial psychiatric collaborative care (70+ min first month) |
| 99493 | ~$130/mo | Subsequent psychiatric collaborative care (60+ min) |
Monthly potential per resident: $48+
Frequently Asked Questions
Does CCN Health integrate with Charm Health for ccrc BHI?
Yes. CCN Health's certified Charm Health integration enables bi-directional data flow specifically designed for ccrc workflows.
What is the implementation timeline for ccrc?
Most ccrc campuses are fully operational within 4 weeks, including integration setup, care staff training, and screening deployment.
How does BHI billing work in ccrc?
CCN Health automatically documents the required data for 99484, 99492, 99493. Time tracking and screening records are captured for audit-ready Medicare billing.
Implementation for CCRC
| Week | Activity |
|---|---|
| 1 | Discovery call and Charm Health configuration review |
| 2 | Technical integration setup and testing |
| 3 | Care staff training and screening protocol deployment |
| 4 | Pilot launch with select residents |
| 5+ | Full campus rollout and optimization |
Discovery call — we learn your workflows, EHR setup, and resident population.
CCN's AI engine configures optimal alert thresholds and EHR data mapping around your facility's patterns.
Go live with AI-powered monitoring, automated documentation, and billing — your team stays focused on care.
No one-size-fits-all templates. Every integration is configured for how your CCRC actually operates.
Book a Discovery CallAI-Powered Alerts
Pattern recognition catches changes early
Smart Workflows
Automated routing and documentation
Automated Compliance
Real-time audit trail and billing validation
Advanced intelligence working behind the scenes — faster processing, smarter alerts, effortless documentation.
Technology that stays in the background — so care stays in the foreground.
Why CCN Health
Why CCRC Facilities Choose CCN Health
Purpose-built technology that fits your clinical workflows and drives measurable outcomes.
Seamless EHR Integration
How CCN Health Works Inside Charm
Your program data flows directly into Charm — no exports, no manual entry, no disruption to your clinical workflow.
BH Assessments
PHQ-9, GAD-7, Screenings
AI-Powered Platform
Intelligent data routing, anomaly detection, and automated documentation — working behind the scenes.
Charm
Charts & Care Plans
What Flows Between Systems
Patient Demographics
Behavioral health diagnoses, medications, and history from your EHR
Screening Scores
PHQ-9, GAD-7, and assessment results posted to patient charts
Intervention Notes
Behavioral health interventions documented and time-stamped
Care Coordination
Psychiatric consult notes and referral tracking
Time Tracking
BHI care management minutes tracked for 20-min threshold
Billing Documentation
CPT 99484/99492/99493 records generated automatically
“Every reading, every alert, every care plan update — available across all your programs. One integration, unlimited use cases.”
Infrastructure
Medicare Billing
Automated Medicare billing documentation — every qualifying encounter captured and coded.
Medicare Billing
Behavioral Health Integration (BHI)
1 billing codes
Care management for behavioral health conditions
~$48
Monthly
Common Questions
Frequently Asked Questions
Everything you need to know about implementation, billing, and clinical workflows.
Yes. CCN Health connects with Charm EHR so that device readings and care coordination data sync directly into patient charts for independent practices.
BHI enables billing for care management services for patients with behavioral health conditions, using CPT codes 99484, 99492, and 99493.
CCRCs use RPM across all levels of care—from independent living to skilled nursing—providing a consistent monitoring platform that follows residents as their care needs evolve.
Most facilities are fully operational within 2–4 weeks. CCN Health handles device provisioning, EHR integration setup, staff training, and ongoing clinical support.
Still have questions? We're happy to walk you through anything.
Talk to Our TeamGet Started
Ready to bring Behavioral Health Integration to your CCRC?
See how CCN Health can improve resident outcomes, preserve independence, support family engagement, and generate new Medicare revenue — all within the EHR your staff already uses.