Charm Health Integration
Chronic Care Management with CCN Health's Charm Health Integration
How CCN Health delivers Chronic Care Management through seamless Charm Health integration — automated documentation, real-time alerts, and Medicare billing built in.
Schedule a DemoCCN Health provides a certified Chronic Care Management (CCM) integration with Charm Health. The platform automates clinical documentation, enables real-time monitoring, and generates Medicare billing records for compliant reimbursement.
What is Chronic Care Management with Charm Health?
Chronic Care Management represents a proven clinical opportunity for organizations using Charm Health. CCN Health's integration automates the technical complexity — from device data capture to billing documentation.
Coordinated care for patients with two or more chronic conditions. Includes care plan development, medication management, and monthly check-ins with automated time tracking.
How It Works
- Patient Enrollment — Identify Medicare patients with 2+ chronic conditions and obtain consent
- Care Plan Creation — Develop comprehensive care plan addressing all chronic conditions
- Monthly Coordination — Regular check-ins, medication reconciliation, and care plan updates
- Charm Health Documentation — Care coordination notes and time logs sync to Charm automatically
- Billing Automation — Time tracking and documentation for CPT 99490/99491 generated automatically
Key Features
| Feature | Details |
|---|---|
| EHR Integration | Bi-directional sync with Charm Health |
| Devices Supported | Blood pressure, weight, SpO2, glucose, sensorless |
| Alert Time | Real-time notifications to care staff |
| Billing Codes | 99490, 99491 |
| Compliance | HIPAA compliant, CMS-aligned documentation |
| Platform Uptime | 99.9% availability |
Supported Devices
| Device | Use Case | Experience |
|---|---|---|
| Care Coordination Platform | Multi-condition management | Centralized dashboard for all chronic conditions |
| Medication Tracking | Adherence monitoring | Automated refill reminders and reconciliation |
| Secure Messaging | Patient communication | HIPAA-compliant messaging for monthly check-ins |
Clinical Benefits
- Proactive management of multiple chronic conditions
- Reduced hospital readmissions through regular monitoring
- Improved medication adherence and reconciliation
- Better care coordination across providers
Billing & Reimbursement
CCN Health automates Medicare CCM billing documentation:
| CPT Code | Reimbursement | Requirements |
|---|---|---|
| 99490 | ~$62/mo | 20+ minutes of clinical staff time per month |
| 99491 | ~$83/mo | 30+ minutes of physician/QHP time per month |
Monthly potential per patient: $62+
Frequently Asked Questions
Does CCN Health integrate directly with Charm Health for CCM?
Yes. CCN Health has a certified integration with Charm Health that enables bi-directional data flow. Vital signs and clinical data automatically appear in Charm Health patient records.
What are the billing requirements for CCM?
99490 requires 20+ minutes of clinical staff time per month. CCN Health tracks all requirements automatically and generates documentation for compliant billing.
Can CCM data be used across other programs?
Yes. CCN Health's platform enables cross-program data sharing. CCM data is available for use in RPM, CCM, PCM, and BHI programs without re-entry.
AI-Powered Alerts
Pattern recognition catches changes early
Smart Workflows
Automated routing and documentation
Automated Compliance
Real-time audit trail and billing validation
Advanced intelligence working behind the scenes — faster processing, smarter alerts, effortless documentation.
Technology that stays in the background — so care stays in the foreground.
Why CCN Health
Why Healthcare Organizations Choose CCN Health
Purpose-built technology that fits your clinical workflows and drives measurable outcomes.
EHR Integration
Bi-directional data sync with your existing EHR eliminates manual charting and reduces documentation errors.
Revenue Generation
Automated Medicare billing documentation captures every eligible reimbursement opportunity.
Clinical Outcomes
Real-time alerts and trending data enable early intervention before conditions deteriorate.
AI-Powered Efficiency
Intelligent workflows handle documentation, threshold management, and billing preparation — freeing clinical staff for direct patient care.
Family Engagement
Proactive monitoring gives families confidence in the quality of care being delivered.
Compliance & Reporting
Timestamped documentation supports regulatory compliance and quality measure reporting.
Seamless EHR Integration
How CCN Health Works Inside Charm
Your program data flows directly into Charm — no exports, no manual entry, no disruption to your clinical workflow.
Care Coordination
Calls, Assessments, Care Plans
AI-Powered Platform
Intelligent data routing, anomaly detection, and automated documentation — working behind the scenes.
Charm
Charts & Care Plans
What Flows Between Systems
Patient Demographics
Chronic conditions, medications, and problem lists from your EHR
Care Plan Updates
Treatment plans and goals sync bi-directionally
Contact Logging
Phone calls and check-ins documented with timestamps
Medication Reconciliation
Current medication lists kept in sync across platforms
Time Tracking
Care management minutes tracked for billing compliance
Billing Documentation
CPT 99490/99491 records generated automatically
“Every reading, every alert, every care plan update — available across all your programs. One integration, unlimited use cases.”
Common Questions
Frequently Asked Questions
Everything you need to know about Chronic Care Management — implementation, billing, and clinical workflows.
Yes. CCN Health connects with Charm EHR so that device readings and care coordination data sync directly into patient charts for independent practices.
CCM is a Medicare program that reimburses providers for non-face-to-face care coordination for patients with two or more chronic conditions, billed under CPT codes 99490, 99439, and 99491.
Most facilities are fully operational within 2–4 weeks. CCN Health handles device provisioning, EHR integration setup, staff training, and ongoing clinical support.
Still have questions? We're happy to walk you through anything.
Talk to Our Team
Get Started
Ready to bring Chronic Care Management to your organization?
See how CCN Health can improve patient outcomes and generate new Medicare revenue — all within the EHR your staff already uses.